Privacy Notice & GDPR Statement
Helen O'Grady Consulting Ltd - Privacy Notice
I am committed to protecting your privacy and handling your personal data in accordance with the
UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I am
Helen O'Grady Consulting Ltd is a coaching and supervision consultancy.
I am the Data Controller for the personal information you provide to me.
Personal information I collect
When you book a session, enquire about my services, or contact me, I may collect:
- Your name, email address, and phone number
- Information about your coaching background and professional development needs
- Session notes and records (with your consent)
- Payment and billing information
Why I collect your information - I use your personal information to:
- provide coaching, supervision, and mentor coaching services
- Respond to your enquiries and book appointments
- Process payments and manage billing
- Meet my professional obligations and maintain appropriate records
- Send you relevant information about my services (only with your consent)
Legal basis for processing I process your personal data based on:
- Contract performance (to deliver the services you've requested)
- Legitimate interests (to run my business effectively and maintain professional standards)
- Your consent (for marketing communications)
How I protect your information
Your personal data is stored securely using password-protected systems and encrypted storage.
I follow professional confidentiality standards and will never share your personal information
without your explicit consent, except where required by law or professional obligations.
How long I keep your information
I retain personal data for as long as necessary to provide services and meet professional requirements:
- Session records: Up to 7 years after our last contact (in line with professional guidelines)
- Contact details: Until you ask me to remove them or 3 years after our last contact
- Financial records: 6 years (as required by HMRC)
Your rights Under UK GDPR, you have the right to:
- Access the personal data I hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability (receive your data in a usable format)
- Withdraw consent at any time
Marketing communications
I will only send you marketing emails if you have specifically consented.
You can unsubscribe at any time using the link in any email or by contacting me directly.
Complaints
If you have concerns about how I handle your personal data, please contact me first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk
Contact me
For any questions about this privacy notice or to exercise your rights:
Email helenogrady@outlook.com or phone 07887 421126.
Updates to this notice
I may update this privacy notice from time to time. Any changes will be posted on my website.
Last updated: [2nd June 2025]
Privacy Notice & GDPR Statement
Helen O'Grady Consulting Ltd - Privacy Notice
I am committed to protecting your privacy and handling your personal data in accordance with the
UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who I am
Helen O'Grady Consulting Ltd is a coaching and supervision consultancy.
I am the Data Controller for the personal information you provide to me.
Personal information I collect
When you book a session, enquire about my services, or contact me, I may collect:
- Your name, email address, and phone number
- Information about your coaching background and professional development needs
- Session notes and records (with your consent)
- Payment and billing information
Why I collect your information - I use your personal information to:
- provide coaching, supervision, and mentor coaching services
- Respond to your enquiries and book appointments
- Process payments and manage billing
- Meet my professional obligations and maintain appropriate records
- Send you relevant information about my services (only with your consent)
Legal basis for processing I process your personal data based on:
- Contract performance (to deliver the services you've requested)
- Legitimate interests (to run my business effectively and maintain professional standards)
- Your consent (for marketing communications)
How I protect your information
Your personal data is stored securely using password-protected systems and encrypted storage.
I follow professional confidentiality standards and will never share your personal information
without your explicit consent, except where required by law or professional obligations.
How long I keep your information
I retain personal data for as long as necessary to provide services and meet professional requirements:
- Session records: Up to 7 years after our last contact (in line with professional guidelines)
- Contact details: Until you ask me to remove them or 3 years after our last contact
- Financial records: 6 years (as required by HMRC)
Your rights Under UK GDPR, you have the right to:
- Access the personal data I hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability (receive your data in a usable format)
- Withdraw consent at any time
Marketing communications
I will only send you marketing emails if you have specifically consented.
You can unsubscribe at any time using the link in any email or by contacting me directly.
Complaints
If you have concerns about how I handle your personal data, please contact me first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk
Contact me
For any questions about this privacy notice or to exercise your rights:
Email helenogrady@outlook.com or phone 07887 421126.
Updates to this notice
I may update this privacy notice from time to time. Any changes will be posted on my website.
Last updated: [2nd June 2025]
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